Terms and Conditions

Monthly Maintenance and Software Fees: After the installation of the Equipment as outlined in the Bill of Quantities herein,  at this site, this fee will be payable by [company] for a minimum period of [Months] months This monthly fee as quoted above, include the following for the duration of the agreement:

  • Unlimited use of all hardware and software supplied by Secutel;
  • All maintenance of hardware and updates and upgrades of firmware and Software;
  • Management of all communication between the site units and the Secutel Delivery Platforms
  • 24/7 Support;
  • swop-out warranty on all hardware components of the system supplied by Secutel*(also see note on batteries below);
  • Data communication costs

These fees specifically exclude:

  • Battery changes when required at the then-current standard price (Batteries have a 12-month warranty)
  • Operating system and network management software or services
  • Any costs associated with malicious damage or abuse by the client, user, any third party or any contractor acting on behalf of the client;

Battery replacement costs: Batteries are covered by a 12 month warranty – during which time a faulty batteries will be replaced without charge. After the warranty expired on batteries, the then current Secutel cost for new batteries will apply.

Data Communication Costs: Data communication services are supplied using two GSM SIM cards from two different Mobile Networks. These SIM cards communicate through the secure Secutel APNs and if applicable, to the [company] control room servers. In the event of a “runaway” camera / PIR, Secutel will bear the associated data usage costs. In the event where the system supplied uses data in excess of the monthly in-bundle data volume due to excessive usage by [company] Secutel reserves the right to invoice [company] for the amounts in excess of the in-bundle data volume at the then-current Secutel out of bundle data rate.

ONE-TIME COSTS: Will be invoiced by Secutel Technologies on the date of completion of the installation and such invoice will be payable directly by [company] to Secutel and is payable within 30 days from date of Invoice.

‌MONTHLY RECURRING FEES: Will be payable monthly in advance. In the event where such fees are in arrears by more than 30 days, Secutel reserves the right to terminate services to the Visual Verifier installed at [company] site.

ESCALATION: An annual escalation of 8% per annum on the anniversary of installation of each unit will apply to all the monthly fees quoted above. Such escalation includes any fluctuation in exchange rates, CPI, Labour costs and interest rates.

VALIDITY: This quotation is valid for 30 days from  [date]

Carel Brink CEO

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