Secutel Technologies (Pty) Ltd (Secutel) is a privately held South African company incorporated in 2006 with service centres throughout South Africa which designs, manufactures, develops, and provides smart technology for the physical security industry, e.g., leading banks, large security service providers, wholesalers, retailers, manufacturers, schools, universities, etc.

We form partnerships with our clients and jointly continue to seek the best possible solution to any new challenge that emerges from security breaches. Through our agile approach and structure, we can accommodate aggressive rollouts of installations locally and internationally and can react to market demands.

Our research & development team constantly improves and adapts our solutions to remain in line with technological advancements and changes.

Secutel offers services from 9 service centres located in 7 Provinces of South Africa including: Johannesburg, Cape Town, Durban, Port Elizabeth, Bloemfontein, George, Polokwane, and Nelspruit.

Secutel has adopted an ISO 27001 Information Security Management System (ISMS), ISO 27701 Privacy Information Management (PIMS) as tools to implement a formal system for protecting the privacy, confidentiality, integrity, and availability (PCIA) of information, ISO22301 Business Continuity Management System (BCMS) and ISO 9001 Quality Management System (QMS) to meet our business objectives and ensure continuity of our operations. Collectively it will be referred to as our Integrated Management System (IMS).

The boundaries of the IMS are defined in ISM-01 Secutel ISO Integrated Management System Manual.

Accordingly, Secutel’s top management:

  • Is committed to the consistent provision of quality products and services that will satisfy the demands and expectations of customers and/or clients through continual improvement of the IMS.
  • Will control or restrict access so that only authorised individuals can view sensitive information.
  • Information will not be made available to outside parties without the written consent of the information owners.
  • Adopted and followed well-defined and time-tested plans and procedures, built redundancy in teams and infrastructure, and manage a quick and efficient transition to the backup arrangement for business systems and -services ensuring that the customers, business activities, and services are not impacted.
  • Consult and communicate with all levels of employees/staff, external organizations, and visitors to contribute effectively to Secutel’s IMS.
  • Continually identify opportunities for improvement of the IMS.
  • Identify and strive to comply with relevant legislation, regulations, standards, contractual and other requirements.
  • Provide and maintain supervision, training, equipment, and procedures to support the fulfilment of the objectives of the IMS.
  • Provide appropriate resources to establish and develop the IMS.
  • Annual review of high-level risk assessments, or upon significant change to the business environment as detailed in PROC-01 Risk Ass Risk Treatment Methodology.
  • Internal audit reviews as detailed in PROC-07 Internal Audits
  • External audits to gain and maintain certification to the relevant standards.
  • Management of IMS policies and plans through their lifecycle as set out in PROC-06 Documented Information, which is uniquely numbered and tracked in CD-000 Control Documents Register, including records as evidence that processes are being carried out effectively.
  • The Head of Business Process shall invoke the BCM process in consultation with the BCM Team Members for catastrophic and major disasters.
  • The BCM Team to ensure that adequate spare resources are available for recovering from a disaster at the infrastructure level.

The Head of Business Process have overall authority and responsibility for the implementation and management of the IMS, specifically:

  • The identification, documentation, and fulfilment of applicable requirements
  • Assigning authorities and responsibilities for the implementation, management, integration, and improvement of the IMS processes
  • Ensure that employees understand their roles and contribution to the IMS, and that they have the appropriate skills and competence to do so.
  • Compliance with statutory, regulatory, and contractual requirements in the management of assets used to deliver products and services
  • Reporting to top management on performance and improvement of the IMS

Secutel uses various third parties, both internal and external, to deliver products and services to its customers. In all cases, Secutel  will retain governance of the relevant processes by demonstrating:

  • Accountability for the process
  • Control of the definition of an interface to the process
  • Performance and compliance monitoring
  • Control over process improvements

This policy shall form the basis of establishing IMS objectives (defined within IMS 01.1 ISM Objectives) at all levels and by its implementation, we are committed to carrying out business in a professional manner.

These objectives are reviewed annually and will coincide with organisational budget planning to ensure that adequate funding is obtained for the improvement activities identified.

This policy will be communicated to all employees and is available for all external parties and/or clients through publishing on Secutel’s website.

The executive management is responsible for reviewing and updating this policy annually or whenever there are changes to the operational environment.

Carel Brink CEO

Share This